CloseOption – Frequently Asked Questions

Options trading means predicting the price movement of an asset within a set time frame. For example, if you believe the price will rise within a day and open a Call, you profit if correct; otherwise, you lose the invested amount.

CloseOption was registered in Georgia on August 8, 2013. Its “Forex” and “Options Trading” activities are permitted under license No. B 2-08/3647, issued by the National Bank of Georgia on October 18, 2017. Operations comply with Georgian law. For legal matters, email lawyer@closeoption.com.

We recommend complying with your country’s laws. If you still decide to register, all consequences are solely your responsibility.

Tax obligations depend on your country of residence. In some countries, trading income must be reported and taxed; in others, it may not. Please check local regulations or consult a tax advisor. (CloseOption does not provide tax advice.)

Unauthorized withdrawals are extremely unlikely because each withdrawal requires email confirmation and you can enable Google Authenticator. If you still believe your account was misused, contact CloseOption immediately via the Contact Us page.

Only one account per trader; only the account owner is authorized to trade. Selling or sharing your account is prohibited. If you need another account and provide a valid reason, our technical team may review your request; your previous account will be permanently closed if approved.

Standard balances do not generate interest and we do not charge holding fees. Optionally, you may request via email to freeze at least $5,000 for one year and earn 5% annual interest. The rest of your balance remains available for trading.

Yes. You can keep funds as long as you like. They remain secure until you trade, withdraw, or use other services. If you meet the freeze conditions above, you may also earn interest.

Copy your referral link from the Referral tab in your dashboard and share it. When someone joins using your link, you earn commissions. See the Affiliate Page for details.

• Personal data is never shared unless required by a valid court order.
• Identity and documents are encrypted and securely stored on CloseOption servers.
• All financial operations follow strict security protocols.

Tip: Start small (minimum deposit $5, demo trading, or contests) before committing larger funds.

No verification required. You can request on the Gifts page or via Contact Us. If eligible, the gift will be credited after review.

Trading involves both profits and losses. By registering, you accept this risk; trading losses cannot be refunded. If you’re dissatisfied with services, please contact us so we can review your case.

No. Options trading is a high-risk activity. You should fully understand the risks before investing.

You may lose part or all of your invested funds. Only trade with money you can afford to lose.

Go to Settings → Member Info and upload/change your avatar. You can also click the profile icon in your dashboard.

Go to Settings → Member Info to add or edit your nickname.

Call: You predict the price will rise.
Put: You predict the price will fall.

A short verification delay (about 1–2 seconds) can cause a slight difference between click and final order price—sometimes in your favour, sometimes not.

$1

$1,000

Up to 25 options per expiration.

That’s a draw. You receive the payout amount shown when the order was placed (e.g., if payout was 80%, you get back 80% of your investment).

Trades are processed on CloseOption servers, so errors are rare. Display differences may be due to internet or device issues. If you still suspect a problem, please contact us.

No. Use a Demo or Contest account to practice before trading real money.

No. Mistaken orders cannot be undone.

No KYC is required to trade on demo, real, or contest accounts. However, KYC is required for any withdrawals.

Go to Settings → Account Approval and upload:
• Proof of identity (passport or ID card)
• Proof of address (utility bill or bank statement)

Usually up to two business days.

See current/past promotions on the Promotion page.

Yes—on real accounts and contests for crypto pairs: BTC-USD, ETH-USD, LTC-USD, BCH-USD. Weekend market depth is lower and payouts may be lower.

Some brokers create artificial weekend prices (misleading). CloseOption does not. Forex is largely inactive on weekends due to banks, but crypto trades 24/7; thus we offer crypto trading on weekends. Withdrawals requested on weekends are processed the next business day.

Go to Settings → Change Password; at the bottom choose the option to close your account.

Click the “Unsubscribe” link at the bottom of any CloseOption email.

No. Payouts vary by market conditions and trading activity. Minimum payout can drop to 30% at certain times.

We work with multiple providers; their coverage capacity, heavy short-term activity, or rapid growth can trigger adjustments. Always check payout rates before opening trades.

$5

Depends on the method:

Cryptocurrencies
• Crypto Payment (Automatic – multiple coins such as BTC, LTC, BCH, ETH, DOGE, DASH, BNB, TRX, etc.): $50,000
• Crypto Gate (Automatic – BTC, ETH, USDT, USDC, BNB, TRX, SOL, ADA, XRP, etc.): $5,000
• WalletConnect: $10,000
• Tether (TRC20, Semi-Automated): $10,000
• Bitcoin (Semi-Automated): $25,000
• Ethereum (Semi-Automated): $50,000

Pay Gate (Visa, MasterCard, Apple Pay, Google Pay, etc.): $2,500
PayPal: $500 (5% fee)

Semi-Automated means you transfer from your wallet and enter the transaction hash; the system verifies and credits automatically.

• PayPal deposits: First withdraw up to your total deposit back to PayPal; then profits can be withdrawn via PayPal or other methods (subject to review).
• Other methods: You may withdraw using any available method.

• Centralized (PayPal, bank cards): must be in your name or fully verified accounts.
• Crypto: any wallet address accepted (ownership cannot be verified on-chain). You are responsible for transferred funds.

Deposits: Crypto Payment, WalletConnect, Tether, Bitcoin, Ethereum, Pay Gate = 0% fee; PayPal = 5%. Some methods include deposit gift (e.g., 1%–4%).

Withdrawals:
• Bitcoin: $1–$10
• Ethereum: $1–$3
• Tether (USDT): network-based
• PayPal: 10%
• Wire Transfer: $100–$300
Fees vary by provider and network; always check the exact fee in your dashboard.

• Crypto Payment / WalletConnect: Instant
• Bitcoin, Ethereum, Tether: Usually within ~30 minutes (blockchain confirmations)
• Pay Gate (cards, Apple Pay, Google Pay): Instant
• PayPal: Instant

First withdraw up to your total PayPal deposit back to PayPal. After that, profits can be withdrawn via PayPal or other available methods (subject to financial review).

Card withdrawals are not available. Withdraw via Bitcoin, Ethereum, Tether, PayPal, or Wire Transfer.

Bank cards: No refunds/chargebacks to cards. Do not file chargebacks; legal action may follow. Card deposits cannot be withdrawn back to cards; withdraw remaining balance via other methods (BTC, ETH, USDT, Wire).

PayPal: Withdrawals up to the total deposit amount must go back to your PayPal account as part of normal withdrawal flow. Do not file PayPal disputes—submit a withdrawal request in your dashboard instead. Profits above the original deposit can be withdrawn via PayPal (if available) or other methods.

Contact support immediately and close the claim with your provider. If confirmed as a mistake, we won’t take further action; otherwise it may be escalated legally.

• Bitcoin: $10 – $25,000
• Ethereum: $20 – $10,000
• Tether: $1 – $15,000
• PayPal: $100 – $10,000
• Wire Transfer: $500 – $10,000

• Bank / PayPal: No (AML compliance).
• Crypto: Any valid address accepted (on-chain ownership cannot be verified). Funds are your responsibility.

Usually up to three business days.

Bitcoin: $1–$10; Ethereum: $1–$3; Tether: network-based; PayPal: 10%; Wire Transfer: $100–$300.

No. Demo funds are virtual only.

There is no entry fee.

No, but winners must complete KYC before withdrawing prizes.

$10,000 virtual balance per participant.

If your balance drops below $1,000, you can purchase recharge packages to continue.

Yes. Once credited, you can withdraw it after KYC.

Same as normal withdrawals—usually within 3 business days.

Weekly, with a $1,300 prize pool and $5,200 total monthly prizes.

Yes, for selected crypto pairs.

No. We review all trades before announcing winners on the Contest page.